freezinKT

I've mentioned in a few place that it would be nice - since NBC Universal owns both products - if HQ went through all the features of League Athletics and put them all on the roadmap for Season Management. Sure some might be reimagined, but the basic functionality should all be there. Equally important it all needs to be rock solid and not buggy. Sure would be nice if they did that.

We've tried both manual entering of games and schedule import for games (obviously all 400+ practices had to be one-by-one by hand, or using a browser scripting tool like Selenium to automate a tiny bit - no upload and no recurring events). Each and every time something has happened that caused a game to get "eaten" by the system. It still exists in the schedule export, on the season microsite, and in any conflict checking. It does not exist on the master schedule in season management scheduling, in the app for families, on TeamCenter, or in any iCal feeds. There is no way to go edit or delete it because it doesn't show up on the season scheduling. In one case the games were lost because we combined two divisions in order to allow inter-division play (standings not kept for those divisions, so no big deal). In another case a game was lost when a duplicate was created because the location was changed. In a third case we don't even know why the system ate the game - it was part of the upload and my assumption is the upload tool didn't recognize a division or team name, but I didn't do this upload so I'm not 100% sure. The team names and division names look 100% correct in the export where I can see the game. I can understand how some weird interactions between the system and our scheduling caused these issues, but not the fact that we cannot fix and address them ourselves. If we had access to the division IDs and team IDs as part of some sort of export, or a way to map team aliases and division aliases to names during upload this kind of thing wouldn't happen. If we could see games that the system has eaten in order to fix them, this kind of thing would be manageable. Are we alone in using the system in such a way that something breaks every time we touch it?

Ugh, my bad, I mistyped. http://ical.sportsengine.com/v3/calendar/ical?team_ids=<uuid> So basically the consolidated calendar, but only one UUID at a time.

The bug reports I got were added via the SportsEngine profile of the Account Owner (so the Household -> Player Sub-Profile -> Add Guardian route). The reports were filed over the course of about a week and a half separately, so I'm not sure if one single interruption could have been the cause. I haven't heard from any other users today, but I have also been advising everyone to use the copy and paste work-around I posted above if they see the 404 error.

Yes, you can do this. The one you want from the list @Mostly Grammatical provided is https://ical.sportsengine.com/v3/calendar/ical?uuid= After uuid=, put the universally unique ID of a single team. You can find that by going to each team's TeamCenter and copying the string that shows up there after the last slash in the URL. That has numbers, letters, and dashes. Do that for each single team, subscribed separately. That's how I got all my kids' teams as separate colors in my Google Calendar.

Users from my league are still reporting this bug. Would be nice to have fixed.

I tried canceling an event (a practice) through both TeamCenter and Season Management's Schedule tab. I published the change. However in no way, shape, or form was my iCal changed. With League Athletics if you canceled something the iCal feed updated to remove the canceled practice or game. Shouldn't that happen with TeamCenter events and/or Season Management events?

@Kelsey Erwin would your team be willing to review what League Athletics did for their "Family Schedule" functionality? It provided exactly what is requested plus more. The event title was shown, plus the team name as assigned in the system, plus the location NAME as assigned in the system along with the address. Right now the currently iCal feeds only show location address. Many of our locations have multiple fields at a single address and it would be nice to see that the scheduler has put <Kid 1's team> Practice <Field 1> <Address> Where the scheduler only has to make an event for "Kid 1's Team" that is "Practice" at "Field 1" which they have already set to be at "Address" It's always better for the overworked volunteers who run youth sports to give them as much functionality with as little work as possible rather than saying to poor users "You do all the work, our API can't handle it."

As far as I know Season Management doesn't let you share rosters (it is a planned feature, from what I've heard). Because Season Management is still beta, many of the docs apply to the old Sports Management, which worked very differently. It would certainly be possible to do what you want by hand on the website, but it won't in any way be linked to the season in Season Management. There is next to no integration between Season Management and public facing websites at the moment.

Someone else reported the same issue from My Teams as reported here: You should be able to sync via the mobile app or each individual TeamCenter page for the two teams (separately) to get both teams, but when you do that it won't tell you which team. I saw @Kelsey Erwinfrom HQ elsewhere was monitoring the forum and reporting bugs. Maybe she can put this one in?

YES! A coach should also be able to see RSVPs. League Athletics had it set up this way. The "admin" was basically a league level commissioner. We also recently had an over-eager coach set practices. Unfortunately the coaches don't know black-out dates, field changes, last-minute conflicts, or anything. And those practices don't show up in season management, so we only caught it when I was setting up our master calendar painfully team feed by team feed.

None of the feeds provided by HQ indicate which team a given event is for. I believe that's OP's question.

I have turned off both Special Offers and Partner Ads in the SportsEngine app notification settings. Yet if I leave any notifications on for the app, so I can see team notifications, I get spammed to watch Peacock and NBC shows. The spam is so incredibly annoying and off-putting. Why is it happening when I turned these settings off?

Someone from my league just reported the same bug. They worked around it by copying and pasting the invite link into the browser directly. Not sure why that worked when clicking didn't.

Have you tried reaching out to your account manager rather than the help desk? Sometimes I find an email to our account manager moves things along more quickly.

OK, utilizing this tip above and also the below comment in the General forum about different iCal feeds, I finally got a working master calendar for a Season Management site. I had already created individual pages for our teams on the public site by hand. I set each of them to have an events aggregator as an option so they would show up in the tags menu. Then in the iCal Feeds part of Website Tools I set up, painstakingly, one by one, the iCal fee for each team FROM HQ ITSELF. I used the first link option in the comment above as a base. For the team ID I found each by looking at the URL of each team's TeamCenter. That provided the ID. Each individual iCal Feed was tagged to the appropriate team page. Then I could add an individual events aggregator on each team's page containing a schedule that actually shows both practices AND games (as opposed to the Team Site that only shows games). Plus now our default calendar has every single team appropriately tagged with all their events, giving us a master calendar that everyone can see. It was about an hour of work for between 30 and 40 teams, plus all the time to read everyone's tips and ideas here.

I was told by the help desk it's not possible, but the feature is on the road map. We have I think 3 we'd like to get rid of from when we were trying to figure out how we wanted to handle things. I think it makes sense not to be able to delete a season with anyone rostered or anything scheduled, but we should be able to delete empty seasons.

Oh, that's definitely a start of a workaround! In the general thread someone posted the different iCal links they were trying - wonder if you can just extrapolate them from the ID?

You can get around this by clicking "Enable Page Elements on the Event Page." Make your description the short one sentence text, then on the event page add a text box with your full description. It's non-obvious but it works.

FYI - scheduling assist (season management) doesn't really handle practices all that well. For example: there are no recurring "events." It also only deconflicts locations within a single season - no cross season conflict checking if you run multiple overlapping seasons. While it might be what you are looking for, it's definitely still going through growing pains. We're an organization of 400+, around 40 teams in multiple overlapping levels of play, and our scheduler is quite busy doing manual work.

One of my league’s admins also coached over summer and answered it for me! Coaches can score in the app and it does show up in season management. Then an admin does have to hit the manual publish (ugh) for it to show up on the microsite. Coaches cannot score in Team Center or on the team microsite. I have asked for that feature. We manage 40 teams a season. Any coach who can’t use the app is creating work for webmasters, schedulers, or commissioners that is totally unnecessary…not to mention that manual publish button!

One of my organizations' coaches just informed me she never got the 24 hours before email summary of all RSVPs for events/games during our summer league. Do the RSVP notifications only occur for Sports Management and Team Center events, or are they also integrated with Season Management events? We have a complicated league and need to do all our scheduling in one place for conflict checking purposes. She also claimed that sending the "please RSVP" email to parents didn't work. Is this also a casualty of creating events/games via Season Management, or is it user error, or is the feature broken all around?

We are a softball league coming from League Athletics who were shocked at the feature loss when it comes to Season Management. No cross-season conflict checking by location. No master calendar (not even within a season, "events" don't show up which means no practices or tryouts), a hundred little issues with filtering, no fine-grained permissions that let our coaches do what they need without stomping all over what our commissioners and schedulers do. The app gives coaches too many permissions - scheduling and rostering! - while the webpage team center doesn't even let them score their own games. There is a manual publish step for every scored game, every added practice, that has to be done by an HQ admin. There is no direct integration with the webpage. My account manager would not let us fall back to Sports Management. I will say on the positive side that the financial tools in SportsEngine are head and shoulders above League Athletics. The registration experience is better as an admin and as a user. But the season management is such a huge part of what youth sports leagues do that I'm not sure why they chose to rush the product roll-out so much that it's missing so many key features, especially given they own League Athletics. Dig through the interface and make new Season Management feature complete with what League Athletics had. I know that would take a while, but bungling the roll out of Season Management has alienated a lot of people.

FYI - I have found that using smart groups created from registration using the newly unveiled integration between Registration reports and Season Management team names - still a very manual process - and the legacy directory would let you send newsletters to groups. Yes, it's a massive amount of work. Yes HQ should fix Season Management or let everyone fall back to Sports Management until they can handle running a season in a way that's an exact clone of League Athletics, which had the concept to perfection. But in the interim, there are ways to work around it.

If you click "Members" -> "Directory" and scroll under the directory you will see "Use Legacy Directory (Permissions and Newsletters)." From there you can either click "Send Message" above the list of everyone in your org - if you want to email all of them - or go to the Groups tab and use the Groups to pick who to send messages to. If a group, pick the group and then click "Messages" and "Send New Message." The legacy directory allows for HTML formatted emails. We are required by a sponsor to include their logo in an email, and you can get it to work this way. You can even use the email templates you create under Website Tools in this interface. Many will be quick to point out that this method doesn't integrate with beta Season Management, because while old Sports Management formed smart groups for teams, beta Season Management does not. That's unfortunately true. If you want to use HTML formatted emails and new Season Management teams, you kind of have to hack around, BUT it is possible. In your registration, you can create a report in registration filtered on team name assigned in Season Management. Yes, that would be one report per team, a pain if you have a lot of teams. Then from that report, click "Create Smart Group." That way, you would have a legacy group per team that would allow you to email them using the legacy email interface. Of course we can all hope that the HQ team makes a ton of progress making the new member directory as feature rich as the old when it comes to emails, and Season Management as well integrated with the site as Sports Management.