Where did all the app features go?

[Laura N]

Our winter rec season was in the old system. We were changed over to "Season Management" without being asked or told. Now we have a barely functioning app that doesn't communication with the new micro-site. 

Here are two screenshots of the app, one from this winter, with all the features, most important of them is STANDINGS. 2nd screenshot is the new teams, which only have schedule, roster and chat. The standings are live, as I can see them on the micro-site, but nothing in app. 

Nothing updated in app gets pushed to HQ either. So when a coach updates their game time, if they don't tell me, the microsite will say one thing and the app another. Scores also don't move app to microsite/HQ. I have to hold my phone and look at what the coaches did and then type them into the computer, then publish. 

How can I fix this so parents aren't missing games depending on where they look? Why did they take working features and break them? 

[riseatl]

1 hour ago, Laura N said:

Our winter rec season was in the old system. We were changed over to "Season Management" without being asked or told. Now we have a barely functioning app that doesn't communication with the new micro-site. 

Here are two screenshots of the app, one from this winter, with all the features, most important of them is STANDINGS. 2nd screenshot is the new teams, which only have schedule, roster and chat. The standings are live, as I can see them on the micro-site, but nothing in app. 

Nothing updated in app gets pushed to HQ either. So when a coach updates their game time, if they don't tell me, the microsite will say one thing and the app another. Scores also don't move app to microsite/HQ. I have to hold my phone and look at what the coaches did and then type them into the computer, then publish. 

How can I fix this so parents aren't missing games depending on where they look? Why did they take working features and break them? 

unfortunately this is the new world under Season Management, its mind boggling why they changed with so many features not brought over or missing.  I've reached out about having the standings brought back at least and was told "oh they can go on line" then why have the app?  And yes the microsites dont auto publish.  The hope is those features will return at some point but no idea when.  Apparently the right people haven't begun to complain or enough people haven't left for them to be taken serious.  I've given them til end of they year before I start seriously shopping around.

[freezinKT]

5 hours ago, riseatl said:

unfortunately this is the new world under Season Management, its mind boggling why they changed with so many features not brought over or missing.  I've reached out about having the standings brought back at least and was told "oh they can go on line" then why have the app?  And yes the microsites dont auto publish.  The hope is those features will return at some point but no idea when.  Apparently the right people haven't begun to complain or enough people haven't left for them to be taken serious.  I've given them til end of they year before I start seriously shopping around.

I was just told by a rep they would move us to Sports Management…after we’ve put in 40 teams and over 700 games/events for our season, but we’d have to redo ALL that. No. We can’t redo our entire season mid-stream.

We asked to drop back multiple times before the season started and we’re repeatedly told no.