We use a single registration form to collect player information as well as parent\guardian contact information.
I'm trying to streamline the process for helping users self-serve managing their registration so I created a self service page. The user can:
1. Create a registration if they are new to the program
2. Lookup their existing registration if they need to verify their data
3. Edit their registration if data needs to be updated
The create registration is a straightforward link to the registration form.
For the lookup of an existing registration:
Is there any way to get better, more consistent phone number formatting? The phone fields don't seem to offer a template mask and the phone verification doesn't check format so we end up with all sorts of combinations of numbers, commas, blanks, hyphens and parentheses which makes a lookup by phone number difficult
For Editing an existing registration:
I believe I can use the link https://app.sportngin.com/user/registrations to point the user to the list of the registrations they have, but then they need to select the specific registration form they want to edit.
Is there a way to give them a link to a specific registration form they can edit so that I can take the guess work out for them?
Question
Mike Kaczmarek
We use a single registration form to collect player information as well as parent\guardian contact information.
I'm trying to streamline the process for helping users self-serve managing their registration so I created a self service page. The user can:
1. Create a registration if they are new to the program
2. Lookup their existing registration if they need to verify their data
3. Edit their registration if data needs to be updated
The create registration is a straightforward link to the registration form.
For the lookup of an existing registration:
Is there any way to get better, more consistent phone number formatting? The phone fields don't seem to offer a template mask and the phone verification doesn't check format so we end up with all sorts of combinations of numbers, commas, blanks, hyphens and parentheses which makes a lookup by phone number difficult
For Editing an existing registration:
I believe I can use the link https://app.sportngin.com/user/registrations to point the user to the list of the registrations they have, but then they need to select the specific registration form they want to edit.
Is there a way to give them a link to a specific registration form they can edit so that I can take the guess work out for them?
Here's the page I'm working on: https://www.kangfootball.com/signup
Any suggestions would be appreciated!
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