My son Kyle had a profile attached to my wife's account when he was registered in our Rec program last year.
She shared the profile to me as a Guardian.
Now Kyle has been added to one of our club teams on a different website. This was done under my account.
Now, when I go into my account, I can see both profiles, but I am unable to merge them.
I am the site admin for all three of our sites (Rec and 2 club) and when this kind of nonsense happens to me, I feel like there is little hope that the average user will be able to navigate this system of accounts and profiles successfully.
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Chris Jones
My son Kyle had a profile attached to my wife's account when he was registered in our Rec program last year.
She shared the profile to me as a Guardian.
Now Kyle has been added to one of our club teams on a different website. This was done under my account.
Now, when I go into my account, I can see both profiles, but I am unable to merge them.
I am the site admin for all three of our sites (Rec and 2 club) and when this kind of nonsense happens to me, I feel like there is little hope that the average user will be able to navigate this system of accounts and profiles successfully.
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