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Chris Jones

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Chris Jones last won the day on September 14 2020

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    Treasurer
  • Sports
    Lacrosse

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  1. I've managed to recover access with Chrome and FireFox by clearing out cookies for the last week. Prior to doing so, there were no available profiles shown. They appear correctly now. -chris
  2. My wife's account was folded into mine and essentially made an alias. She is now a sub-profile on my account. This is the best that could be done until significant changes are made to the SE platform. I'm still having an issue with connecting to my website in Chrome. There are no profiles shown when I chose 'Connect to Site' So I am unable to administer the site from Chrome for now. Never had this problem before the great profile merge, so I'm assuming it is related. Things seem to work on Internet Explorer. Firefox won't even load the page, something about redirect and cookies. -Chris
  3. I sent my problem to the accounthelp email address and they promptly trashed my account so that I no longer have admin access to my website. Instead of combining profiles for my son like I asked, they instead combined my account with my wife's and now neither account works. When I login with my wife's email address, it shows my name but no profiles. This has been a really really aggravating year with SportsEngine.
  4. Is there a solution to merge these profiles? It seems to me that my wife is the 'owner' of this profile even though it is shared to me as a guardian. We really should be 'co-owners' and both be able to merge and make changes to profiles.
  5. Yes, everyone was added via the rostering tool I now have to go to the member directory and choose the group for the team roster and send invites from there. But I'm having problems there too because I have 4 players who no matter how many times I invite them it never shows pending.
  6. I registered 900+ players by driving the player registration page with a java ChromeDriver application that I wrote. I did this because there is no tool available to import player data into a registration and we get our registrant data in a spreadsheet from our local county. Now I am trying to invite players to claim their profiles. When I do this from the team roster in Team Center, the email address doesn't get populated. When I find the same profile from the member directory the email is automatically filled in and sending invites is easy. However the players aren't all listed together like team center. The team center roster should fill in the registered email when invite is selected. It is ridiculous to have to type them in again when they are in the profile. Team Center Member Directory
  7. My son Kyle had a profile attached to my wife's account when he was registered in our Rec program last year. She shared the profile to me as a Guardian. Now Kyle has been added to one of our club teams on a different website. This was done under my account. Now, when I go into my account, I can see both profiles, but I am unable to merge them. I am the site admin for all three of our sites (Rec and 2 club) and when this kind of nonsense happens to me, I feel like there is little hope that the average user will be able to navigate this system of accounts and profiles successfully.
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