Fraze Posted July 28, 2023 Share Posted July 28, 2023 Our SE team chats are not working. I know this is an identified bug, but I needed to express the urgency of resolving this. We have team events starting for our fall league and we need our coaches to be able to communicate with their teams effectively. Please consider this an urgent need. To further complicate the issue, chat isn't identifying listed staff as members of the team and asks us to "Yes, Add Me". Even when pressed, it spins with no resulting action. Thank you Link to comment Share on other sites More sharing options...
rkgriffin Posted August 1, 2023 Share Posted August 1, 2023 (edited) Same issue. Click "Yes, Add me" and just spins. Edited August 1, 2023 by rkgriffin Link to comment Share on other sites More sharing options...
Simon MacKenzie Posted August 7, 2023 Share Posted August 7, 2023 @Fraze and @rkgriffin Are you referring to the SportsEngine Mobile app? You can post within the specific forum dedicated to that app here - https://community.sportsengine.com/forum/15-sportsengine-mobile/ We appreciate you expressing the urgency behind this request and it's been voiced to our product team. Further enhancements to the mobile app are coming, in the meantime for the best support please reach out to our team via the "need help" tab when logged in, or directly to support@sportsengine.com Link to comment Share on other sites More sharing options...
Caroline Gallagher Posted December 15, 2023 Share Posted December 15, 2023 hello need help Link to comment Share on other sites More sharing options...
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