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Cancelling Payments


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Where did the cancelling payment option go in the new system?

We set up our registration on a payment plan...so when players get hurt, leave the club or need to stop their payment plan I do not see the "CANCEL PAYMENTS" option anymore. Can someone lead me in the direction on this new layout?

I tried to make all recurring payments to $0.00 with no luck


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Hi there!

Welcome to the SportsEngine Community, where admins can share insights and collaborate with one another!

This may be an issue in your fin settings. Please reach out to support@sportsengine.com or your account representative, and they can assist with the next steps. If your need is urgent to cancel a membership right now, follow these next steps.

Thanks for choosing SportsEngine!

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