jeffwest Posted March 8 Share Posted March 8 Last week the warning icons (screenshot below) showed up before all of my active registrations. It indicates that I need to close the registration by May 15th and create a new one from a copy beyond that. Anyone else seeing this and know why it's happening? I have a few registrations that are kept open for longer periods of time and having two separate registration events to refer to will be annoying. I asked this question in the Registrations forum, but it didn't get any traction there. Anyone else seeing these? Link to comment Share on other sites More sharing options...
Marie Fitzgerald Posted March 8 Share Posted March 8 Thanks for flagging this again and apologies for missing the first post you shared. We have officially released all new financial tools and registrations to SportsEngine HQ which should be turned on for your organization automatically. The only outlier, as the warning message says is that if you have built registrations on our "legacy" tools, we need to migrate those over by May 15th in order to comply with new requirements. Our Registration Team can help you copy and get new registrations set up, however, I understand that having two sessions open is not ideal. How long do you typically keep those sessions open? We have some helpful resources located within the blue "need help" button that can walk you through the process as well. Marie Fitzgerald Director, Product Marketing Link to comment Share on other sites More sharing options...
jeffwest Posted March 12 Author Share Posted March 12 On 3/8/2023 at 4:40 PM, Marie Fitzgerald said: Thanks for flagging this again and apologies for missing the first post you shared. We have officially released all new financial tools and registrations to SportsEngine HQ which should be turned on for your organization automatically. The only outlier, as the warning message says is that if you have built registrations on our "legacy" tools, we need to migrate those over by May 15th in order to comply with new requirements. Our Registration Team can help you copy and get new registrations set up, however, I understand that having two sessions open is not ideal. How long do you typically keep those sessions open? We have some helpful resources located within the blue "need help" button that can walk you through the process as well. Thank you. Most of our registrations are open for 6-10 weeks. We have some registrations that we keep open for most of the year. So my questions are: 1) Can we create a new registration and merge participants from an older one into the new one? 2) If not, can I copy the existing registration and have the new tools available, or do I need to start from scratch with the registration? Thank you! Link to comment Share on other sites More sharing options...
Marie Fitzgerald Posted March 13 Share Posted March 13 You will be able to copy the existing registration that you are using right now onto the new tools and be good to go. If you want some assistance with this, you can reach out to our Support Team directly within your SportsEngine HQ account! 1 Marie Fitzgerald Director, Product Marketing Link to comment Share on other sites More sharing options...
jeffwest Posted March 14 Author Share Posted March 14 Hmm... I copied an existing registration and it wouldn't let me set a Close Date for the registration later than 5/15 because it is still built upon the legacy platform. Link to comment Share on other sites More sharing options...
jeffwest Posted March 14 Author Share Posted March 14 (edited) UPDATE: If you open the existing registration and click "Copy Registration" it does not work. However, if you are on your Registration List page and just click the three-dot menu on the far right of the registration you want to copy, and click Copy there, it works. Nevermind, it didn't. It looks like I may have to start from scratch. Edited March 14 by jeffwest New info Link to comment Share on other sites More sharing options...
Marie Fitzgerald Posted March 14 Share Posted March 14 We created a great walkthrough to help with this process, if you go into your Registration list page (URL should look like this - https://www.org.com/survey/list) and add this at the end "?walkme=19-1382127" it should help you out. Let me know if this is not the case and we can try another method! Marie Fitzgerald Director, Product Marketing Link to comment Share on other sites More sharing options...
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