Capping registration numbers

[LHBRB]

Does anyone know of a way to set a cap limit per division on a registration so when that division fills up it closes but allows the others to continue? Also how do you add a late fee once you hit a certain date? Thanks

[Guest Rob Bedeaux]

Hi LHBRB,

The term used in SportsEngine HQ is "inventory." You can set a max inventory on a store item which, when reached, will not allow for more folks to sign up. Here is a quick help article that covers how to adjust inventory on store items.

We also have a longer and more in depth article that covers all aspects of setting up a new registration (including late fees and early bird registrations) that can be found here. 

thanks and good luck this season!

[Gnocchi Cat]

You didn't answer the question about late fees.  They are not mentioned in the article you linked.

[Guest Rob Bedeaux]

Hi Gnocchi Cat,

I've always used the early bird discount to promote timely registration rather than a late fee. You can see the set up here https://help.sportsengine.com/en/articles/6619391-how-to-create-reusable-discount-codes and some screenshots are attached.

For a late fee, you could just build it into the cost of the store item and enable them on the 'late' date. 

[Susie - KYSL SOccer]

On 5/17/2023 at 12:36 AM, Rob Bedeaux said:

Hi Gnocchi Cat,

I've always used the early bird discount to promote timely registration rather than a late fee. You can see the set up here https://help.sportsengine.com/en/articles/6619391-how-to-create-reusable-discount-codes and some screenshots are attached.

For a late fee, you could just build it into the cost of the store item and enable them on the 'late' date. 

Rob, Previously you could set a date to increase (add) a late fee without having to re-create store items. Was this functionality removed? We like to track how much in late fees we collect because we apply that to our scholarships.

Also, we seem to be having issues with the multi-player discount. We would like to add a $10 discount for registered #2 player up. This seems to be taking the discount off of each player (for two players, this is $20, when it should be $10). Again, that logic was in place last year. Was this functionality removed?

[freezinKT]

On 6/24/2023 at 1:51 AM, Susie - KYSL SOccer said:

Rob, Previously you could set a date to increase (add) a late fee without having to re-create store items. Was this functionality removed? We like to track how much in late fees we collect because we apply that to our scholarships.

Also, we seem to be having issues with the multi-player discount. We would like to add a $10 discount for registered #2 player up. This seems to be taking the discount off of each player (for two players, this is $20, when it should be $10). Again, that logic was in place last year. Was this functionality removed?

Regarding the multi-player discount, did you make sure to set the automatic discount to "one lowest price item"?

[Felzani, Matthew]

On 5/17/2023 at 12:36 AM, Rob Bedeaux said:

Hi Gnocchi Cat,

I've always used the early bird discount to promote timely registration rather than a late fee. You can see the set up here https://help.sportsengine.com/en/articles/6619391-how-to-create-reusable-discount-codes and some screenshots are attached.

For a late fee, you could just build it into the cost of the store item and enable them on the 'late' date. 

But with this approach you'll need to create a separate Discount for each Registration, right? That seems heavy-handed compared to having two fields on the Registration config ... one for Late Fee Start Date and one for Late Fee Amount, especially when Open Date and Close Date are already there on the Registration config page.

Edited October 7, 2023 by Felzani, Matthew