Had a powerpay invoice for $1000 - 5 separate payments of $200. The third and fifth payments failed for insufficient funds, and now it's sitting there with a $400 balance.
I'm curious about the details of the retry/fail logic.
Do the subsequent payments (the ones not manually performed) have a certain number of retries?
At what point does it fail?
Are we notified of the failures, or is anything done to schedule additional payments to take care of the resulting balance? (I don't recall getting any emails about the failure).
Just curious more than anything...we're using PowerPay more and more lately so want to be an expert in the nuances.
Question
Proulx06
Had a powerpay invoice for $1000 - 5 separate payments of $200. The third and fifth payments failed for insufficient funds, and now it's sitting there with a $400 balance.
I'm curious about the details of the retry/fail logic.
Do the subsequent payments (the ones not manually performed) have a certain number of retries?
At what point does it fail?
Are we notified of the failures, or is anything done to schedule additional payments to take care of the resulting balance? (I don't recall getting any emails about the failure).
Just curious more than anything...we're using PowerPay more and more lately so want to be an expert in the nuances.
Thanks!
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