Proulx06 Posted November 9, 2018 Share Posted November 9, 2018 We had a fall lacrosse season, which gave parents the option of playing in two tournaments. One was $140, both was $250. I set up the registration as such: Q - How many tournaments will you play in? Radio Option 1 - One tournament (store item of $140) Radio Option 2 - Both tournaments (store item of $250) I then had a contextual question where, if they chose one tournament, they could indicate which one (to help us with rostering). What we are running into now is that several people selected the $140 one tournament option, then decided this week that they can make the second tournament. I have enabled the option to edit a registration, but it doesn't seem to be able to recognize that these people have already paid $140, and only now need to change their option and be charged $110. A couple managed to go in and just register solely for the second tournament, essentially paying another $140 for a total of $280. I owe these people a $30 refund (once the 3 days elapses and I can do so). At this point I'll likely just invoice these folks the $110 via PowerPay. But curious how others would set this up, or how I might set this up in the future. Thanks! Link to comment Share on other sites More sharing options...
SportsEngine Staffer Posted November 12, 2018 Share Posted November 12, 2018 If it's a small number, I'd manage it via Invoicing. We have a similar situation when we move kids between levels and that's how we manage it. Link to comment Share on other sites More sharing options...
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