JayMJ23 Posted March 25, 2016 Share Posted March 25, 2016 Hello, Myself and the other "administrator" for our youth softball league's website are desperately needing assistance with using "edit mode" while accessing our site from our mobile devices' web browsers! Just to be clear, I am strictly referring to the mobile web browser; not your Sport Ngin mobile app! For some reason we are not able to access "edit mode" on our mobile device(s). Due to the frequent need to post important updates to our "home" page of our site regarding inclimate weather (i.e. rain) while we are actually at the ball fields and/or elsewhere, our league needs this capability without issue! PLEASE HELP! Link to comment Share on other sites More sharing options...
Rob Bedeaux Posted March 25, 2016 Share Posted March 25, 2016 Hi Jay, Unfortunately, you cannot edit the layout or content within a page layout from a mobile device. However, there are several other options at your disposal for updating folks about weather events using the mobile app. From the mobile app, if you update the status of a game from scheduled to postponed (or any status) all team members will get a push notification.From the mobile app, you can send out an message to all members of a team and that will show up via push notification, email and if the parent has enabled it, text message.From your user dashboard, if you have a public group of your members, you can then send a message to everyone that is in that group. (http://help.sportngin.com/customer/portal/articles/619369) Now, with that said, we are looking at ways to simplify the process of handling rain delays and other situations that would cause a bunch of games to be changed at once. thanks, -rob Rob Bedeaux (he/him/his)Director, Partnerships & Symphony MarketingE rob.bedeaux@nbcuni.comNBC SPORTS NEXT & FANDANGO Link to comment Share on other sites More sharing options...
JayMJ23 Posted March 25, 2016 Author Share Posted March 25, 2016 hello Rob, thank you for your reply... i must admit that learning this news regarding not having such capability is very disappointing..... for what it's worth, my phone is LG (Android) and has no luck accessing "edit mode" from either its generic "Web" mobile browser or from "Chrome". however, i later attempted it on my Amazon Kindle tablet and was successful accessing "edit mode" on my tablet via its "Silk" web browser! so it's very puzzling why the same can't be done on a smartphone. this also makes me curious if other tablets would be successful?? (such as Apple iPads, or Samsung, or Motorola, etc etc) Link to comment Share on other sites More sharing options...
gkoch Posted March 27, 2016 Share Posted March 27, 2016 I concur with JayMJ23's disappointment about not having the capability to edit layout or content from a mobile device. SportNgin should really consider this functionality. Link to comment Share on other sites More sharing options...
jmikos Posted March 27, 2016 Share Posted March 27, 2016 Just to add to the conversation, my iPhone running iOS 9.3 cannot edit but my iPad with the same iOS can. I was surprised when I saw that. Link to comment Share on other sites More sharing options...
JayMJ23 Posted March 27, 2016 Author Share Posted March 27, 2016 Just to add to the conversation' date=' my iPhone running iOS 9.3 cannot edit but my iPad with the same iOS can. I was surprised when I saw that. [/quote'] Hey thanks for sharing your results with your devices! hearing this, plus knowing my own devices' results, i'm going to assume that tablets have the capability unlike smartphones... so i guess if you are an "administrator" for your site, you could just keep your tablet with you at all times & hope there is an available wi-fi connection! SIGH... Link to comment Share on other sites More sharing options...
jmikos Posted March 28, 2016 Share Posted March 28, 2016 I actually travel with a small laptop just to be able to make changes to our site. Thankfully my phone serves as a hotspot so finding wifi isn't ever a problem. good luck! Link to comment Share on other sites More sharing options...
JayMJ23 Posted March 28, 2016 Author Share Posted March 28, 2016 I actually travel with a small laptop just to be able to make changes to our site. Thankfully my phone serves as a hotspot so finding wifi isn't ever a problem. good luck! Thanks for the tip. It's crazy that we have to go those extra measures, but i guess it is what it is... Link to comment Share on other sites More sharing options...
Rob Bedeaux Posted March 29, 2016 Share Posted March 29, 2016 Hey all, Regarding the devices you can access edit mode on is based on the display size only. The display must be 768 points wide regardless of the actual device. This generally means tablet or larger. However, some non-iPhones do display a larger number of points. See the following article for some information on px vs points on an iPhone. Executive summary: iPhone 6 Plus is only 746 points horizontally. http://www.paintcodeapp.com/news/iphone-6-screens-demystified -rob Rob Bedeaux (he/him/his)Director, Partnerships & Symphony MarketingE rob.bedeaux@nbcuni.comNBC SPORTS NEXT & FANDANGO Link to comment Share on other sites More sharing options...
toddfouts Posted March 31, 2016 Share Posted March 31, 2016 Hey all' date=' Regarding the devices you can access edit mode on is based on the display size only. The display must be 768 points wide regardless of the actual device. This generally means tablet or larger. However, some non-iPhones do display a larger number of points. See the following article for some information on px vs points on an iPhone. Executive summary: iPhone 6 Plus is only 746 points horizontally. http://www.paintcodeapp.com/news/iphone-6-screens-demystified -rob[/quote']Seems like 512 points might have been a better cutoff than 768. Any chance of a simple solution like that? I must admit I was very disappointed to discover after we upgraded to the new template that a design decision had been made to remove functionality that worked under the old templates without communicating the new limitation.. Link to comment Share on other sites More sharing options...
sjkcwatson Posted July 26, 2016 Share Posted July 26, 2016 Even the option to edit the venue's on the go from a phone would be a huge step. Honestly, as much as I love the software so far - this would likely have been a show stopper for us. Most of the time when we need to close the fields we are at the fields or on the road and being able to make that change from a mobile device is important. I can wait to make other changes if necessary. Link to comment Share on other sites More sharing options...
mule65 Posted November 3, 2016 Share Posted November 3, 2016 Edit mode worked on my iPhone until the "Edit Mode" switch moved to the left side of the page. Not being able to enter game scores or add important notices from my phone is a terrible loss that should have been avoided. Link to comment Share on other sites More sharing options...
SportsEngine Staffer Posted December 5, 2016 Share Posted December 5, 2016 @mule65, you can enter game scores and also send out messages via the mobile app. Have you considered those solutions Link to comment Share on other sites More sharing options...
toddfouts Posted December 8, 2016 Share Posted December 8, 2016 Entering game scores in the mobile app only works if you don't need to edit things like standings points or enter stats that drive the way standings points are calculated. https://sn-mobile.ideas.aha.io/ideas/MOBILE-I-8 https://teamcenter.ideas.aha.io/ideas/MOBILE-I-2 Link to comment Share on other sites More sharing options...
SportsEngine Staffer Posted December 12, 2016 Share Posted December 12, 2016 Correct, since he noted he was trying to enter scores, just wanted to remind him that you can do that via the mobile app. Stats will require you to work from a computer Link to comment Share on other sites More sharing options...
Darrel G Flint Posted January 14, 2017 Share Posted January 14, 2017 I am able to enter Admin mode from my Galaxy S7 using the Chrome browser. After loading the site in Chrome, I change the browser settings to "Request desktop site". I am then able to access Admin mode for SportsEngine. Darrel Link to comment Share on other sites More sharing options...
toddfouts Posted January 18, 2017 Share Posted January 18, 2017 The Chrome idea works like a charm. Thanks! Link to comment Share on other sites More sharing options...
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