Feature Request: Ability to change message FROM and ability to see archive of sent emails

[ecaronmn]

Two features that we'd love to see added to SE:

• A log of messages sent through SE (like a "sent" folder)
  • If this isn't possible, the ability to have an address (like archives@myorg.com) be a recipient automatically to all messages
• Ability to change where messages come from. Like when we're sending registration emails, we'd like the emails to not come from the user's primary/personal SE account. For instance when we're contacting our winter development registrants, we'd like the email coming from winterdevelopment@myorg.com. We've tried setting these up as verified emails, but a From dropdown doesn't shown when we're crafting the messages.

[Felzani, Matthew]

1 hour ago, ecaronmn said:

Two features that we'd love to see added to SE:

• A log of messages sent through SE (like a "sent" folder)
  • If this isn't possible, the ability to have an address (like archives@myorg.com) be a recipient automatically to all messages
• Ability to change where messages come from. Like when we're sending registration emails, we'd like the emails to not come from the user's primary/personal SE account. For instance when we're contacting our winter development registrants, we'd like the email coming from winterdevelopment@myorg.com. We've tried setting these up as verified emails, but a From dropdown doesn't shown when we're crafting the messages.

For the second one that's generally frowned upon by the Internet - essentially spoofing a From Address. It was certainly popular at once time, but not really these days. However, that said, you could always just create an account in SE using the winterdevelopment@myorg.com account as the login and share the account password with the people who need it. It's kind of roundabout, but probably your best bet to avoid having your emails get picked up by spam filters.

On the first one, I miss the ability to have 'extra' recipients as well (even if not automatic).

[ecaronmn]

On 12/9/2023 at 12:49 PM, Felzani, Matthew said:

essentially spoofing a From Address

It wouldn't be spooked. We could setup all the right DNS records (SPF/DKIM/DMARC) to make sure that the emails from SE are legitimate.
Granted this wouldn't work for every domain (like people's gmail), but it would work for all emails from our org's domain, which already has the proper email DNS rules in place for the existing SE email sending.

[AmberHeer]

Absolutely, setting up SPF, DKIM, and DMARC records is a solid strategy for authenticating emails from your organization's domain and reducing the risk of spoofing. This approach ensures that emails sent from your domain are verified and less likely to be flagged as spam by recipient email servers. Implementing these measures for domains under your control will help in maintaining the integrity and trustworthiness of your outgoing communications. However, as you mentioned, this won't address emails from external domains like Gmail where you don't have control over their DNS settings. Nonetheless, LaSRS it's a great step forward for enhancing email security within your organization.