Simon MacKenzie

We recently added a new tab to your SportsEngine Motion help tab within your dashboard. You can view the latest product updates easily from the "NewsFeed" tab when accessing the "Need Help" tab. Enhancements Provided admins with the ability to share classes and bookings to social networks or with a one-click email experience. Improved the on-demand attendance feature by updating it to a new "Take Attendance" logo in iOS. Added Agreements to the Booking Admin report. Updated the time range for the Bookings Manager widget in the Mobile Dashboard API. Created a new Member Bookings information view. Created a new Booking Instructor role. Added a Booking system page for the content management system. Bug Fixes Resolved an issue with member registration agreements not appearing in the Agreement report.

Introducing Bookings! Watch our Overview Video SportsEngine Motion’s new “Bookings” feature is here and can help your organization by providing the tools needed to create customizable time-slots for your members to book or reserve space for private lessons, birthday parties, or other services. Bookings is perfect for: Any event that has a 1:1 relationship— a single specific date and an available time slot for booking by one party. For example, a private gymnastics lesson at 3 PM on Tuesday. Here are some other examples of ways you can use this new feature: Private Lessons: 1:1 instruction Dance instruction: Contemporary, Hip Hop, Ballet, etc. Swim Lessons: Private instruction starts/turns with Coach Sara Gymnastics lessons for specific events, routines, or techniques Volleyball coaching: Specific skill instruction Private Events: Birthday Parties Private group events/classes Large space rentals Resource Management: Court/Field reservations Swimlane reservations Equipment rentals Studio space Contact your account manager today to get access to our newest feature and have "Bookings" added to your backoffice dashboard.

@freezinKTOur support team will be the best resource for that information, if you reach out to them and ask the status of an issue and list the specifics (name of team, event/game details, etc.) they will be able to provide some insight from our product team working through these updates, and at the very least will provide further context to the product team.

In our latest episode Marie and I sit down with Matt and Steven from one of the largest school districts in the nation and how they are leading the pack in broadcasting their schools athletic events. If you are looking to learn more about how to easily bring live streaming events to your organization's events this is the episode for you!

Hey everyone, First, thank you for your feedback! I wanted to give a quick update from the team. We are aware of the issue and want to assure you that it is our team's number one priority right now. We are actively working to ensure that these events do not fall out of sync in the future, as well as cleaning up as much of the existing data as possible. We have already made some changes, are continuing to investigate to prevent future issues, and are currently in the process of figuring out how to clean up the existing data. We understand how frustrating this can be, and we want to thank you for your patience as we work through this. We will continue to push out updates as we make progress. please continue to send any existing data issues to our customer support team so that we have these specific examples to investigate (name of team, event/game details, etc.)

@wecoan@xgecemx @StephCurran Thank you so much for sharing this with us and providing additional detail into how a feature like this could assist you in the future. I know that this was identified this as a potential feature on our roadmap back in July but additional feedback like this is helpful for our team. Thanks again!

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Hey @JMMillerz! Appreciate you reaching out and voicing these requests. We don't have the ability to accomplish what you've expressed as of yet. That said, these are great features to that we have voiced to our product team for their consideration. Best,

@Fraze and @rkgriffin Are you referring to the SportsEngine Mobile app? You can post within the specific forum dedicated to that app here - https://community.sportsengine.com/forum/15-sportsengine-mobile/ We appreciate you expressing the urgency behind this request and it's been voiced to our product team. Further enhancements to the mobile app are coming, in the meantime for the best support please reach out to our team via the "need help" tab when logged in, or directly to support@sportsengine.com

Appreciate your feedback Lewisbri!

We've got some awesome updates to make your members checkout life easier and some helpful improvements to your day-to-day activities! Check out these time-saving features: Send messages effortlessly to all devices 📲💨 No more hassle of choosing different delivery methods for each communication. Now, when you draft any message, you can choose whether to send it as a text, push notification, or email. Just pick the option that suits your latest updates best, and send it out in a single click! Share your classes with a single click 🎓💌 Once you've created a fantastic class, you can now share it with your members in a flash. Send via email or even post it directly on your social pages! Spread the knowledge effortlessly! Register members for multiple classes in a snap 👥💪 Managing your members' class registrations just got a whole lot simpler. Now, when you're viewing a member's profile, you can assign them to multiple classes right there and then. No more back and forth, saving you time and headaches! "Reviewed" Column to Class Reg Reports - Your Action Taken Indicator! ✅📑Ever wondered if a new registration received the attention it deserved? You now have the power to mark registrations as "Reviewed" simply click the member(s) you want to update and use the “Reviewed” dropdown to update the status in your ”Reviewed” column so you can keep everyone in the loop about all the necessary actions taken. Simply update this field manually, and you're good to go! You'll find the "Reviewed" column right before the date of registration, ensuring easy access and seamless workflow. But wait, there's more! We also have some exciting updates to enhance your shopping cart experience: Gather missing member information during checkout 📆⌛️ If you're missing important details like email, phone number, or any other additional information from your members, worry not! Our improved shopping cart experience allows you to collect all the necessary info during checkout itself. No more chasing after missing details! Additional class timeslots at your members fingertips g 💌 💰 We know how important it is for your customers to have a seamless booking experience. That's why we've made it super easy for them to change their time slots at checkout. They can see all the active and multiple options available, ensuring they find the perfect fit for their needs. Detailed filters for focused communication and billing We’ve added additional filters to narrow all the way to specific class day and times so you can send out messages or invoices to specific groups. There you have it! We hope you enjoy these time-saving updates and have a blast using them. If you’d like to stay in the know for all updates across the platform make sure you sign up to be part of our community here - https://community.sportsengine.com/

Hey Janie! Thank you for reaching out to us with your question, we appreciate your engagement in our community forum and your interest in enhancing the features. While we understand your request, currently, our platform does not offer a direct way to subscribe to multiple calendars separately. However, we understand the importance of such a feature and the value it would bring to our users. Rest assured, your suggestion has been forwarded to our product development team. They continuously evaluate user feedback and suggestions to improve our platform. Your input is crucial in shaping the future direction of our forum. We appreciate your contribution in making our community stronger and more user-friendly. Thanks again -Simon

Happy Friday Admins! Do you find yourself struggling to keep track of what to post and when? Well, we have an exciting resource for you: our Social Share Calendar Template! We understand the challenges that come with maintaining an active social media presence, especially with limited resources or busy schedules. That's why we've developed a helpful starting template that will revolutionize your social media strategy. Consistency is key when it comes to engaging your audience and building a strong online presence. By following a scheduled calendar, you can ensure that you're regularly sharing valuable content with your followers. This consistency not only establishes credibility but also encourages audience loyalty and helps you stay top-of-mind. Feel free to use our template as a starting point and customize for what will work best for your community. Finally, be sure to check out our blog post on How To Be Successful with your Social Feed in SportsEngine Motion

Let’s all welcome back the “Scheduled charges” setting in the ‘Notification Setup’ settings as its back and better than ever! Now you can easily keep all your members informed with advanced billing notifications prior to charges being posted to their accounts. Enable this setting within Notification Setup to keep your parents informed of upcoming charges. This feature allows you to set up automated notifications around time-sensitive financial charges, ensuring everyone in on the same page. By default, these emails are scheduled to be delivered 5 days in advance, but you can easily customize it to fit your community's needs! The email is concise, informative, and includes account and billing details, along with specifics about the upcoming charge. We're thrilled to bring this feature back to make communication a breeze!

More control for your instructors without compromising your peace of mind Admin Privilege Setting Update We understand the need to maintain confidentiality in members and financial data while still empowering instructors with necessary tools. So we’ve introduced a new class admin privilege setting that allows accounts whose Admin Level is set to “Not an Admin” (see screenshot) to take attendance and send messages for any class right from the mobile app. Mobile Attendance - Allows for accounts set to “Not an Admin” under their Admin Level to take attendance in the mobile app without having access to account information. Mobile Attendance/Message - Allows for accounts Admin Level’s set to “Not an Admin” to take attendance and message parents in the mobile app without having access to account information. This means you have the ultimate control over who sees certain data, ensuring an extra layer of security and privacy. Here’s a quick breakdown of the updated privileges for the different Admin Level’s Action Platform Admin and Class Admin Level Take Attendance Web SuperUser EPC+ AND Full Access EPC+ AND Class Instructor Take Attendance Mobile (any class) SuperUser EPC+ AND Class Instructor EPC+ AND Full Access NAA AND Mobile Attendance, Mobile Attendance/Message Send Messages Mobile (any class) SuperUser EPC+ AND Class Instructor EPC+ AND Full Access NAA AND Mobile Attendance/Mobile Attendance/Message Note: Instructors no longer need to have an admin level of EPC or higher. Anyone can now be an instructor. Give these permission a try within the “Account Access Settings section when editing an account in your backoffice or within the mobile app. Web Dashboard Mobile /teamunify/UserFiles/Image/QuickUpload/mobilepriv5_065915.gif

We've been doing our Spring cleaning and found some mobile and desktop improvements to enhance your experience. Mobile Updates: Class Start & Drop Dates - We've added these to the account and member classes tab!! When available, you'll even be able to edit them on-the-go! Makeup Info Made Easy - Your members can now see their makeup information, giving clarity to both parents and admins. Easy Access to New Enrollments - You can now click on member/account counts within your dashboard for quick access to newly created accounts, members, and enrollments. Last Active Filter - We've added a handy filter within Member details, so you can easily see when a member was last active in a class. Stay informed and keep track of your members' progress! Makeup Count Visibility - If a class allows for makeups and you have some available, you'll see your total number of makeups for that class. If the class doesn't allow makeups, no count will be displayed. Need more info? Check our Help Article. Desktop Updates: Class Inventory Page - We've improved the experience to make for smoother transitions. Now, if you have more than 3 classes in a sub-program, you'll see a button to load them all. (Check out the image below for reference) Class Management Settings - We heard you! You can now set the sub-program view to collapsed on the class inventory page. Just head over to class management > settings and toggle the option. It's set to expanded by default, but you can always collapse it if you prefer. Enjoy the new features and keep on moving!

Member Payment & Waitlist Flexibility If you have set your class registration to allow offline payments during enrollment, members can now see their offline charge for the registration in their account ledger. You will no longer see the “pay and approve” screen but will be taken directly to the billing summary, where you can create the payment right in the ledger. This added flexibility also means that if the member wants to pay the charge in their ledger by credit card, you or the member can easily do so. Click here to learn more about this new process Additional updates: You can now edit multiple members billings status’ at the same time by changing the “Group Billing Status” Click here to get up to speed with setting up group billing ATTENTION: Important Platform Note: A recent fix has been completed regarding an issue with members’ auto-pay enrollment setting. *If you had new accounts created between 11/1/22 - 1/23/23 and use auto-pay- please audit the new accounts' Payment Setup to ensure auto-pay and on-demand is enabled on their account.*

New improvements for ordering Costumes, Uniforms, Apparel, or Equipment - we've added some helpful functionality to help any sport utilize the new Costume Management Tool. Costume Management Enhancements After gathering sizing information for members, the Auto-Size tool will automatically recommend the best size for members based on the vendors size chart and the specified measurement. We’ve updated the auto-size tool to allow for a different measurement to be used as a default for recommending a size. URL’s for specific costumes are available in your costumes dashboard report to simplify the ordering process. To avoid confusion, “Costume” will display in the ledger title to differentiate a costume order from a class charge. The default size/measurement "girth" has been updated to"girth/torso" in the sizing tool to support sports that don't use girth as a sizing measurement.