SCAMMERS pestering members via SportsEngine.

[SAYBL]

One of our members was messaged via SportsEngine messaging asking them to join a Basketball League. I traced the phone number that was displayed to a Scammer number, they then were able to access their personal information and then started texting them.  I have 3 questions..

• How did they access our member?
• How did they access their personal information?
• How can I stop and prevent this happening to other members?

Thanks in advance.

[freezinKT]

Are your teams set to public or private?

[SAYBL]

Great question, I'm new to our organization. I know when I access anything I require a login/pw. I'll ask one of the people who set it up.

[SAYBL]

21 hours ago, freezinKT said:

Are your teams set to public or private?

How do you set this? I believe its private but I'd like to double check 

Edited March 5 by SAYBL

[Felzani, Matthew]

11 hours ago, SAYBL said:

How do you set this? I believe its private but I'd like to double check 

If I'm thinking of the same thing as @freezinKT then you would go into Competition > Season Management > Click "Teams" on the Season you're looking to administer. That will show you all your Teams and their visibility status (i.e. - the "Team status"). Then use the screenshot below to navigate the rest of the way. And this is the help text from the Info button on the Teams Page:

Controls how the team is viewed in the mobile app and Team Center. Inactive - not searchable, Private - only rostered individuals, Public - searchable for all.