[Play Ups/Play Downs]

I should add one more thing. Our divisions cost a different amount, so I will need to invoice or refund for play ups and play downs.

[Game scores don’t show unless published?]

On 7/2/2023 at 3:07 PM, Eric Bischof said:

Is it expected behavior for game scores that have been entered via the mobile app to not appear on the website for all users to see until an admin clicks the Publish button to republish the microsite? That seems…odd. 

Wow. I really hope this isn't the case.

Practices, games, scores, and standings should automatically update. So many of our users prefer websites over mobile - the site experience should be as good.

[Capping registration numbers]

On 6/24/2023 at 1:51 AM, Susie - KYSL SOccer said:

Rob, Previously you could set a date to increase (add) a late fee without having to re-create store items. Was this functionality removed? We like to track how much in late fees we collect because we apply that to our scholarships.

Also, we seem to be having issues with the multi-player discount. We would like to add a $10 discount for registered #2 player up. This seems to be taking the discount off of each player (for two players, this is $20, when it should be $10). Again, that logic was in place last year. Was this functionality removed?

Regarding the multi-player discount, did you make sure to set the automatic discount to "one lowest price item"?

[New and Improved Discounting for your next Registration]

22 hours ago, Brooke W said:

Will more than one automatic discount code be applied? For example, if I create a "2nd sibling discount" that discounts my entire cart when there are two registrants, and a "3rd sibling discount" that discounts my entire cart when there are three registrants, will it apply both of these when I have 3 sale items? I want to make sure it's only applying the 3rd sibling discount in this case, and that they aren't receiving both.

We have the exact same setup, and no, it wasn't (they had to explain it to me twice before I registered, ha). All our sibling discounts are $25 per kid, so our "second sibling" discount is $25, then our "third sibling" discount is $50 to cover both second and third sibling, then our "fourth sibling" discount is $75, and you could keep going. Once I figured out how it worked it worked really well.

[Scoreboard Ribbon in Season Management]

There's something similar in the microsite. Have you looked at your season microsite?

[Play Ups/Play Downs]

On 5/11/2023 at 10:37 AM, Randy Wise said:

In most cases, playing up/down is really about what team the player is assigned to. In those cases, you can assign the player to any team you'd like regardless of what the player registered for. 

If you must put the player into a specific group in registration, you can edit their Entry within the registration report and adjust the response to what division they selected. Also, if there is a difference in cost between the divisions, you can use the Financials > Invoicing tool to send them an invoice for the additional amount.

Hope this helps!

Somewhat! Our commissioners will be pulling different reports depending on division, so I really do need to be able to help them pull the right report to assign teams (if that makes sense).

My problem is that if I filter the shown divisions by birthdate, admins can't see the other divisions either. But if I don't filter them parents will go hog wild making spurious play up or down requests (from experience). So I'm a little stuck how to keep parents from flooding the system with requests while allowing our registrar to move people where genuinely needed.

[Master Schedule for Multiple Overlapping Seasons]

This is for the new beta season management:

We typically manage our seasons based on multiple sub-leagues per type of team (house, house+, and travel). This is because different types of teams last for different lengths of time, so having one "season" for all of them doesn't make a ton of sense.

The problem is the scheduling assistant doesn't deconflict across seasons when scheduling, even though locations are separate from seasons. In addition, there's no way to see a master schedule that includes practices and other events.

Even if we shove all teams into one "season" only admins can see an overview of everything going on, and not easily. Our parents are used to being able to see a master calendar of all scheduled events all in one place, which can sometimes be very useful.

Are there ways to work around these functionality limits, or are we stuck waiting until season management beta/scheduling assist becomes a full-fledged product?

[How to Create / Display A 'Master' Practice or Game Schedule]

Another vote for this - and also for checking for conflicts across "seasons." We schedule our house, house+, and travel in different seasons (typically) and right now the scheduling tools don't account for this.

[Play Ups/Play Downs]

We are coming over from League Athletics. I'm trying to figure out how we handle play up and play down requests on HQ. In League Athletics we had per-division sign-ups and manually moved users. Is that also what we should do in HQ, or is there another way we should handle it?