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Opponent being changed to TBD


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We have had a number of coaches in our organization scheduling games against teams during the season, however the opponent is being changed to TBD.  Then, if when the coach tries to update the game, it changes to the actual opponent and then back to TBD.  For example, I've attempted to update this game to the actual opponent, but it update quickly and then back to TBD.

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However SportsEngine HQ manages data integrity (because they don't use a relational database, I think it's a graph database, so consistency is not guaranteed), their programmers do it wrong over and over and over again. Freak bugs dominate the Season Management code base and since Season Management's release they haven't seemed to get better. SE will "fix" a bug, only to have it not be fixed or during that fix they will create 2 other new bugs.

One work around would be to have coaches keep their schedule in a different app (Team Snap or GameChanger) for families instead.

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  • 2 weeks later...
On 4/18/2024 at 10:48 AM, freezinKT said:

However SportsEngine HQ manages data integrity (because they don't use a relational database, I think it's a graph database, so consistency is not guaranteed), their programmers do it wrong over and over and over again. Freak bugs dominate the Season Management code base and since Season Management's release they haven't seemed to get better. SE will "fix" a bug, only to have it not be fixed or during that fix they will create 2 other new bugs.

One work around would be to have coaches keep their schedule in a different app (Team Snap or GameChanger) for families instead.

It's beyond embarrassing how bad this platform is.  Forget about lack of features...data integrity is the CORE need, and we are with standings that don't match scores, game data ghosting, you name it.

You can tell they know because they removed the ability to contact support (or at least, they hid it).  I am going to try to find some time with our account rep (unfortunately have games every single night of the week so haven't had the bandwidth yet) to complain but I'm strongly leaning towards moving off this platform over the summer.  It must be an absolute sh*tshow over there every day.

Unfortunately Babe Ruth national requires us to submit rosters via SE.  I'm going to run my complaints up the chain there too.  Clearly someone in leadership there is getting a kickback.

 

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