MSchroed

Can I ask what software you switched to?

If anyone from SportsEngine is reading this, we would also like this functionality to customize the confirmation screen. Some of our registrants are waitlisted and it is confusing that their confirmation says they are "all set" when they actually might have additional steps due to their waitlist status.

I was just wondering how others have handled waitlists? We have 9 divisions. In league athletics we had one registration per division that would automatically roll over to a waitlist when the max number of players was reached (we have a waitlist in every division) but that doesn't exist in Sport Engine. Our Sports Engine support person recommended we put all divisions in one registration, adding a "what division are you registering for?" question and make each division a sale item with the available items being the max number of kids for that division, then adding a second set of sale item on the same question that say wait list for each division that has no item limit and no fee. So when someone went to register their 5 year old, they would have the option of both "Rookie" and "Waitlist - Rookie" until "Rookie" is sold out. Then when someone drops out of the league and someone gets a spot from the waitlist, I make the person dropping out "inactive", increase the "available items" in that division by 1 (this part seems ridiculous), change the waitlisted player's sale item from "Waitlist - Rookie" to "Rookie" and then manually invoice them the league fee. Is this what others did to handle waitlists? (Their other suggestion was creating a separate waitlist only registration but there does not seem to be a way to move a player from one registration to another.) Any tips or suggestions would be greatly appreciated. Thanks!