I have been having a problem for the last month with creating sales items for invoicing. First I wasn't able to change the price to a sales item. It always went to $0 (or blank) when i clicked save. I spoke with support a while back and they recommended just creating new items. That is messy, but ok. Well I tried to do that and now the new items are also showing $0.
So far I have tried:
Firefox, Chrome, IE, Edge
Clearing Cookies/Cache
Different devices/types
Different networks
Restarting
Logging in and out
Different admin users
THe only think I can think of that I haven't tried is IOS/Safari but I dont have either of those so if it worked there it would still not be useful to me.
PLEASE help as we need to get invoiving our soon to make the first payment date.
Sale items
in Financials & Reporting
Posted
I have been having a problem for the last month with creating sales items for invoicing. First I wasn't able to change the price to a sales item. It always went to $0 (or blank) when i clicked save. I spoke with support a while back and they recommended just creating new items. That is messy, but ok. Well I tried to do that and now the new items are also showing $0.
So far I have tried:
THe only think I can think of that I haven't tried is IOS/Safari but I dont have either of those so if it worked there it would still not be useful to me.
PLEASE help as we need to get invoiving our soon to make the first payment date.
THANKS