Lisa Akerson

Hi Coach Matt, We previously responded with the below information via our Help Center in your account. Please let me know if you need further assistance! Thank you for reaching out to us about this topic and thank you for your patience thus far. My goal in this response is to clarify your question of essentially "how can both parents and their athlete(s) receive the same notifications all while maintaining ownership of their own accounts". We're continually monitoring and improving our platform to account for all family structures and scenarios, and this is a topic that we come across quite often. At this time and stage on our platform, each parent can (and should) have their own SportsEngine Accounts. These accounts can be created here and the Primary Email Addresses on file must be unique, as an email address can only be used for one SportsEngine account at a time. From here, traditionally one of the two parents uses their account to sign up on behalf of their athlete, this initially creates a sub-profile for that athlete on that parents' account. If the athlete already has a sub-profile created, the parent can select that profile to signify who they are registering for on the registration session's "Who Are You Registering?" page. Then, on a parent's account in their "Household" tab, this parent can click on the profile for this athlete and add a Guardian for the other parent, or whoever else should receive notifications as a Guardian for this player. With this method, if the athlete would like to log onto the website or app to see notifications for themselves, they would need to use their parent's login information. In the instance where an athlete is 13 years or older and they would like to have their own account and also would like both parents to receive notifications as well, they can simply go ahead and create their own account. Then, the parent who has this child existing as a profile in their household would add this new account as a guardian to the already-existing player profile in their household. Thanks again, and let me know if we can assist you further! Lisa Akerson Director of Customer Support