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Add Additional Contacts & Message Non-Members

By Jim Dahline, 12/09/15, 7:30AM CST


Now you can message non-members and additional contacts for each of your athletes.

Since bringing team messaging to the Sport Ngin platform last Summer, we've been talking to coaches and managers to learn what features would really make it the best team messaging available. We're excited about two new features we've just released which are sure to delight coaches, managers, and families everywhere.

What's the update?

With team messaging, you can now:

  1. Send messages to non-members
  2. Include anyone in messages sent out to the team (ex. nanny, grandparents, athlete, etc)

Coaches Can Message Non-Members

The easiest way to set up team messaging is by using Registration and the rostering process in Sport Ngin. However, there are times where you need to add your roster or individual athletes manually.

Now, when you add an athlete, you'll immediately be able to message them, even before they claim their profile.

You can now immediately message athletes and families after adding them to your roster.

Coaches Can Add Contacts to Non-Members

When you manually add athletes, you are required to include an email address which sends them a confirmation email. This primary email address is also what is used to send team messages. But what about other parents, the nanny, the athlete, or grandma?

Now, (for non-members) coaches and managers can add additional contact email addresses so team communications are sent to anyone who needs to be in the know.


For athletes who haven't had their profile claimed, you can add additional contacts in Team Center.

Add Via Mobile

Coaches and managers can add additional contacts to the athlete's profile via mobile as well in the Sport Ngin mobile app.

Add additional email addresses via Sport Ngin mobile

Parents Can Add Contacts to Profiles

Want to have others receive team messages for your athletes? You can always set up a linked account. However, for those who do not have a Sport Ngin account, you can add in their email address so they can also receive email messages from the team.

Add additional email addresses to include others in team communications sent to you.

Learn More

Messaging is a powerful feature included in your Sport Ngin subscription. Learn more by scheduling a chat with a Sport Ngin expert through our Get Started form:

Jim Dahline

About Jim

Jim Dahline is Director of Product Marketing at SportsEngine. He is active with many customers and specifically with tournaments. He is on the planning committee for US Pond Hockey Championships, serves on the board as Sponsorship/Fundraising Coordinator for Edina Hockey, coaches 6U hockey, and coaches kindergarten soccer for Edina Soccer Association.

Jim is a strong supporter of the American Development Model (ADM) and has completed SafeSport (07/17).

USA Hockey: CEP Modules (MT08), background screen (05/17), CEP #481682.

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